iOS - Connection Troubleshooting

Last updated February 9, 2026

Having trouble connecting to your watch? Start here!

I'm stuck in a Connecting/Negotiating loop when connecting to my watch!

  1. Head to the Pebble mobile app and click on 'Devices'. Tap the 'Disconnect' button next to your watch.
  2. Close the Pebble app in the iOS app switcher.
  3. On your watch, go to Settings -> Bluetooth
  4. Then, click the center right button to toggle airplane mode on, then click center button one more time to turn it off
  5. Go back to your phone and open the Pebble app. Tap the 'Connect' button for your watch.
  6. Make sure your watch is showing as 'Connected'.

My Pebble says I'm disconnected from my phone, but I'm still receiving notifications.

You're not mistaken! This is due to how iOS handles connection to your Pebble. When initially pairing your watch to your iPhone, two connections are established:

  1. One for notifications and media playback
  2. Another for watchfaces, watchapps, dictation services, and everything else

The first connection, which is handled by iOS, doesn't need the Pebble app to communicate with your watch. If your Pebble is in Bluetooth range with your phone, you'll be able to receive notifications and control media playback (via the Music app), even without the app running. The second connection, which is what your watch uses to determine if it is connected or not, handles everything related to your watchfaces, watchapps, voice-to-text services, and more. This may be lost if the Pebble app is force-closed or turned off by iOS, which will cause you to be 'Disconnected'. To reconnect, open the Pebble app and tap 'Connect' next to your watch.

My old Pebble watch keeps disconnecting from my phone.

This includes Pebble Classic/Steel, Time/Time Steel/Time Round, and Pebble 2 SE/HR. If you find your watch disconnecting often, try the following steps:

  1. Head to the Pebble mobile app and click on 'Devices'. Tap the 'Disconnect' button next to your watch.
  2. Close the Pebble app in the iOS app switcher.
  3. On your watch, go to Settings -> Bluetooth
  4. Then, click the center right button to toggle airplane mode on, then click center button one more time to turn it off
  5. Go back to your phone and open the Pebble app. Tap the 'Connect' button for your watch.
  6. Make sure your watch is showing as 'Connected'.

If you're using a Pebble Classic or Pebble Steel, you may find yourself with more frequent connection instability. We're still working to smooth out connection stability with older devices! We appreciate your patience.

How do I pair my watch to two phones?

At the moment, the Pebble app only supports one mobile connection to a watch at a time. You'll have to unpair/repair to connect to another device.

Repairing your watch - My watch won't connect to my phone at all!

  1. In the Pebble mobile app, head to the Devices tab, then tap your watch, then 'Forget'. If you don't see an option to do so, that's okay! Just proceed to step 2.
  2. Go to your iPhone's settings, then Bluetooth. Delete/Unpair all Pebble and Core watches.
  3. On your watch, go to Settings -> Bluetooth and forget all devices. If you've recently reset your watch, try whichever is applicable:
  1. If your watch is showing a QR code or the getpebble.com screen, hold Back + Up + Select until you see a progress bar on-screen.
  2. If your watch is showing the getpebble.com/sos screen, hold the Down key until you see two spinning circles on-screen. Wait for the animation to finish.
  1. Restart your watch by holding down the left button for 10 seconds
  2. Power your phone back on
  3. Open the mobile app, go to Devices and press the + button
  4. Wait for your device to connect. There should be a pop-up that asks if you want to see notifications on your watch.

Still having trouble? Reach out to us by submitting a bug report in the mobile app!