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🤖 Android - Troubleshooting

Updated over a month ago

Help! My watch won’t connect!

I'm stuck in a Connecting/Negotiating loop when connecting to my watch!

  1. Head to the Pebble mobile app and click on 'Devices'. Tap the 'Disconnect' button next to your watch.

  2. Close the Pebble app in Android's app switcher.

  3. On your watch, go to Settings -> Bluetooth

  4. Then, click the center right button to toggle airplane mode on, then click center button one more time to turn it off

  5. Go back to your phone and open the Pebble app. Tap the 'Connect' button for your watch.

  6. Make sure your watch is showing as 'Connected'.

Re-pairing your watch - My watch won't connect to my phone at all!

  1. In the Pebble mobile app, head to the Devices tab, then tap your watch, then 'Forget'. If you don't see an option to do so, that's okay! Just proceed to step 2.

  2. Go to your Android's Bluetooth settings. Delete/Unpair all Pebble and Core watches.

  3. On your watch, go to Settings -> Bluetooth and forget all devices. If you've recently reset your watch, try whichever is applicable:

  4. If your watch is showing a QR code or the getpebble.com screen, hold Back + Up + Select until you see a progress bar on-screen.

  5. If your watch is showing the getpebble.com/sos screen, hold the Down key until you see two spinning circles on-screen. Wait for the animation to finish.

  6. Restart your watch by holding down the left button for 10 seconds

  7. Power your phone back on

  8. Open the mobile app, go to Devices and press the + button

  9. Wait for your device to connect.

The Pebble app crashes once I tap + on my Android phone.

In the Pebble app, go to Settings, then disable Companion Device Manager. Try pairing your watch again!

I have a Xiaomi phone and notifications aren’t working reliably!

Try adding Pebble to the list of apps that are automatically started when the phone starts. It is accessible from Settings → Applications → Authorizations → Background. After adding it to this list, please restart your phone.

How do I use my Rebble subscription with the new Pebble app?

You don't! Voice and weather services are provided for free with the new Pebble app. Pebble + Core Devices has no affiliation with the Rebble monthly/yearly subscription.

My watch resets to 12:00AM 01/01/1970 after a shutdown.

Hardware limitations for Pebble 2 Duo, Time 2, and Round 2 prevent it from keeping time when completely powered off. System time will be restored after a connection to your phone is established again.

My watch is showing fe504504, what do I do?

  1. On your watch, hold the Back + Up + Select keys for ~10 seconds or until your watch displays a progress bar.

  2. Go to the Pebble mobile app and forget your device. Close the app.

  3. In Android Bluetooth settings, forget your watch.

  4. Reopen the Pebble app and tap + to repair.

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