Submitting a (Great) Bug Report

Last updated February 11, 2026

Have a problem that we didn't address? Let us know!

Submitting a bug report is the best way to inform our team of any issues you may be having. Unlike an email or forum post, a bug report allows us to gather important information from your watch and phone to pinpoint exactly what's going wrong, as well as lead us to a solution so that your issue can be fixed for others! Here's how to submit one:

  1. Make sure the watch you're experiencing the issue with is connected. You can verify this by going to the Pebble app, then Devices. You should see 'Connected' below your watch.
  1. Seeing a "Connecting/Negotiating" message? Check out our  iOS  or  Android  connection troubleshooting guide to reconnect.
  1. In the Pebble app, go to Settings -> New Bug Report.
  2. Describe your issue. Here are some good points to cover so that we have as much information as possible:
  1. What was the issue?
  2. When exactly did the issue occur (e.g. 12:47:27)?
  3. What were you doing when you experienced the issue?
  4. If possible, can you attempt to reproduce the issue using the steps you described in part c?
  5. Upload any pictures/recordings of the issue happening, if you're able to catch it.
  1. Tap "Send Report." Be sure to keep the Pebble app open so that any logs/attachments can upload successfully, you should receive a notification once it's completed.
  2. Done! If we require any more information from you, we'll reach out.

Note: You must be signed into your Google account to submit a bug report.